Shipping policy

IMPORTANT COVID-19 UPDATES

AUSTRALIAN ORDERS

 

We are open and working hard to process all Australian orders! However please be aware that there will likely be some slight delays with our processing and delivery timeframes.

 

Thank you kindly for your patience and understanding.

 

FREE standard shipping on all AUS orders over $150

 

We are based in Gippsland, Victoria so all of our orders are shipped from there. 

Australian orders are sent with Australia Post.

- Standard post - 3-6 business days

- Express post - 2-4 business days

 

If you have an urgent order please contact us and we will do our best to ship your order ASAP!

 

 

International:

Please allow a lot longer than normal delivery times due to COVID-19.

Please allow at least 4-6 weeks for your order to arrive. ​

International Shipping

**COVID-19 UPDATE**

All orders are shipped via Australia Post. Australia Post are expecting international delivery delays due to flight cancellations and government restrictions because of COVID-19.

Australia Post is working with partner airlines and other postal operators to move items as quickly as possible. All orders are sent with tracking so you can monitor progress.

Please contact us if you have any shipping queries.

 

 

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Duty and Taxes
Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient, and these fees are collected at the time of delivery. For more information please contact your local customs office.